Read our most frequently asked questions — Still got a question? Contact us
Our bars are 24 Carat Gold which means they are 99.99% pure gold.
We have over 10 years of experience in the gold trade and have served 1000’s of customers all who have been extremely satisfied.
We believe in keeping our offering small and simple. From our customer feedback they prefer to buy gold bars in gram weight which is why we have decided to offer a range of gold bars in varying gram weights.
The majority of the larger bars we sell (100 gram and above) will come with a certificate and serial number.
We offer free insured delivery. There is no extra cost for delivery.
All orders must be shipped to the billing address linked to the card/bank. Orders cannot be collected
Unfortunately not, the items will only be sent to address that is linked to the payment card or stated on your ID. We will not deliver to any other address.
Most of our orders are sent by Royal Mail Special Delivery which means you will need to sign for your parcel. This is a fully tracked service.
If your package is damaged or looks like it has been tampered with please reject delivery. The parcel will then be returned to us.
We will email you once your item(s) have been dispatched. Dispatch can vary from 3-5 days. Once dispatched you should receive your parcel the next day.
In this case the delivery company will leave you a card to say they attempted to deliver. There will be details on the card on how you can either rearrange delivery or collect the item from your local parcel office.
We accept payment by debit card, credit card, bank transfer or Cryptocurrency
Debit and Credit Card payments up to £30,000
We have no limit on Bank Transfers or Cryptocurrency
No, all our gold bars are classed as investment gold which means they are exempt from VAT. You will not need to pay any VAT. The price that is listed is the total price you pay.
On some rare occasions our bank will ask us to verify a payment that has been made.
They will do this by asking for certain documents from the customer.
Photo ID. This can either be your Passport or Driving Licence
Proof of Address. This must be dated within the last 3 months and can be a bank statement or utility bill.
The market price relates to the sale of 12.5KG gold bars on a large volume basis. This price is only available to large established banks and not individuals. The prices of our gold bars are priced extremely competitive and are checked every day.
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